Terms of service

These terms of sale define the process of ordering, payment, delivery, return and reclamation of goods offered on our web shop.

• The Supplier (Seller) is ROX d.o.o. (Slavonska avenija 100, 10040 Zagreb, Croatia, OIB: 20534431136, tel: 01 2040 900, email: info@roxbeauty.com)
• The buyer (consumer) of goods is a visitor to the online store who selects at least one product, puts it in the cart, pays by credit card, bank transfer (payment slip), or any other form of payment and sends the order to the seller.
• The prices of retail products with VAT are expressed.
• The currency is Euro.

The goods are delivered throughout European Union by the GLS delivery service.

The delivery time is usually 4-7 (working) days, depending on your location.

The delivery costs depend on your location and are calculated when you input your shipping address. For orders above €400 the delivery is free.